System and Process Harmonization in the Housing Sector: Contract Migrationof 100,000 Contracts into a Target CRM & Billing System
Tasks:
- Status quo & fit/gap analysis
- Development and documentation of business and system requirements
- Coordination of transformation into functional requirements
- Development of a migration concept with business units & IT as well as
international IT service providers (primarily India & UK)
- Coordination of development and migration implementation in alignment
with business, internal and external IT (vendors)
- Coordination of 6 sub-projects
- Cutover planning
- Go-live support
- Aftercare: coordination of bug fixing and planning/support of further
optimizations post go-live
- Comprehensive project documentation
- Introduction of a document management system in the target CRM
system
